Cancelled My Direct Tv but They Have No Record Continued Billing
Cancel, pause, or change a subscription on Google Play
Subscriptions on Google Play renew automatically unless you unsubscribe.
Make sure to sign in to the Google Account that has your subscriptions.
Cancel a subscription on play.google.com
Uninstalling the app will not cancel your subscription.
- On your computer, go to your subscriptions in Google Play.
- Select the subscription you want to cancel.
- Click Manage Cancel subscription.
- Within the confirmation pop-up, click Yes.
If you have a subscription with an app and the app gets removed from Google Play, your future subscription will be canceled. Your past subscriptions will not be refunded.
What happens after you cancel
When you cancel a subscription you'll still be able to use your subscription for the time you've already paid.
For example, if you buy a one-year subscription on Jan. 1 for $10 and decide to cancel your subscription on July 1:
- You'll have access to the subscription until Dec. 31.
- You won't be charged another yearly subscription of $10 the following Jan. 1.
- For Play Pass subscriptions, you'll lose access to paid apps & games, in-app purchases, and ad-free experiences unlocked by your subscription. Learn more about Google Play Pass.
What happens after you cancel Play Pass
Any apps you installed from Play Pass and their data will remain on your device.
For content you obtained via Play Pass:
- Paid apps will prompt you to buy the app or subscribe to Play Pass.
- In-app purchases will be removed, but available for individual purchase.
- Ads will reappear in apps where they were removed.
- If you join Play Pass again, all this content will be unlocked again.
Restart or resubscribe to a subscription
Tip: Some subscriptions may not be available to resubscribe.
- Go to play.google.com.
- At the top right, click your profile icon.
- Click Payments & subscriptions.
- Select a subscription.
- Click Resubscribe.
Get a refund for subscriptions
For information on subscription refunds, including prepaid plans, learn more about refunds on Google Play.
Pause a subscription
Some apps will let you pause your subscription. When you pause a subscription, your subscription will pause at the end of your current billing period.
- Go to play.google.com.
- Check if you're signed in to the correct Google Account.
- On the left, click My subscriptions.
- Select the subscription you want to pause.
- Click Manage Pause payments.
- Select the time period you want to pause payments.
- Click Confirm.
Restart payments for a paused subscription
You can resume your subscription anytime.
- Go to play.google.com.
- Check if you're signed in to the correct Google Account.
- On the left, click My subscriptions.
- Select the subscription you want to start again.
- Click Manage Resume. Your subscription will restart immediately.
Change your subscriptions
Check your subscriptions and renewal dates
- Go to play.google.com.
- Check if you're signed in to the correct Google Account.
- On the left, click My subscriptions.
Change the payment method for a subscription
The same payment method you used to buy the subscription will be charged when your subscription renews. Renewals may start 24 hours before each subscription period starts.
To change the payment method used:
- Go to play.google.com.
- At the top right, click your profile icon.
- Click Payments & subscriptions.
- Next to the subscription you want to update, clickManage.
- Next to the primary payment method, click Update.
Important: If your payment method is declined or has insufficient funds, your subscription may be cancelled. If this happens, set up your subscription again.
Change between subscriptions & prepaid plans
If the app developers allow, you can switch from a prepaid plan to a recurring subscription or from a recurring subscription to a prepaid plan.
When you switch, payments are processed immediately. Any days left on active subscriptions or plans are added to the new subscription.
Tip: You can check if you subscription is recurring or a prepaid plan when you sign in to Subscriptions.
To change a prepaid subscription plan:
- Go to play.google.com.
- Check if you're signed in to the correct Google Account.
- Select the app that offers to upgrade from a prepaid plan to a subscription or downgrade from a subscription to a prepaid plan.
- Click Manage.
- Select the plan you want to change to.
- When a confirmation pop-up appears, click Yes.
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Source: https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DDesktop
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